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General. Daily Ticket Hub acts as an intermediary between
buyers and ticket sellers (defined below) to facilitate the purchase and
sale of event tickets, and as such is not directly involved in the
actual ticket sale transaction between the buyers and ticket sellers.
All sales are final. As tickets sold through Daily Ticket Hub are often obtained
through the secondary market and prices are determined by the individual
ticket seller, the prices for tickets may be above or below face value.
The following are the rules or "TERMS" that govern use of the Daily Ticket Hub by you, the user of the Daily Ticket Hub ("USER"). By
using or visiting Daily Ticket Hub, USER expressly agrees to be bound by these terms and to follow these terms and all applicable laws and regulations
governing Daily Ticket Hub. Daily Ticket Hub reserves the right to change these terms at any time, effective immediately upon posting on Daily Ticket Hub. If user violates these terms Daily Ticket Hub may terminate user's access to Daily Ticket Hub, bar user from future use of Daily Ticket Hub, cancel user's ticket
order, and/or take appropriate legal action against user.
Above Face Value.
Tickets sold through Daily Ticket Hub are often obtained through secondary market
TICKET SELLERS and are being resold, in many cases, above the price or
"face value" listed on the ticket. All ticket prices include additional
service charges and handling fees as defined on each order. Daily Ticket Hub and
its TICKET SELLERS are not directly affiliated with any performer,
sports team, or venue; and Daily Ticket Hub does not act as a primary sale box
office, unless otherwise stated. By agreeing to these TERMS, USER
agrees that the purchase price for tickets on their order does not
reflect the original purchase price of the ticket and may be either
higher or lower than the original purchase price.
Orders.
Orders placed through Daily Ticket Hub will be fulfilled by one of our network of
participating ticket sellers. Contact information for the Ticket Seller
who fulfills user's order (hereinafter known as "FULFILLER") will be
provided to user upon completion of the purchase process. If this
information is lost, user may contact Test Website to retrieve
information about the order.
All sales are final.
Since tickets are a one-of-a-kind item and not replaceable, there are
no refunds, exchanges or cancellations. If an event is postponed or
rescheduled, tickets will be honored for the rescheduled date. New
tickets will not need to be issued. If an event is cancelled without a
rescheduled date, user will need to contact the fulfiller for a refund.
The fulfiller may require the user to return the supplied tickets at user's expense before receiving any refund user is entitled to due to
cancellation. Test Website is not responsible for providing or securing
this refund for user. Any shipping and handling charges are not
refundable. Refunds will be processed in the same currency as the
original order. Conversion charges, including though not exhaustive of
the ones issued by user's bank, if any, are not covered by Test Website
or Fulfiller. Neither Daily Ticket Hub nor the FULFILLER will issue
exchanges or refunds after a purchase has been made or for lost, stolen,
damaged or destroyed tickets. When user receives tickets, user should
keep them in a safe place. Please note that direct sunlight or heat may
damage tickets.
Pricing. All prices are in
United States Dollars (USD) unless otherwise specifically stated. Daily Ticket Hub
cannot confirm the price of an item until after an order is completed by
USER. Despite Daily Ticket Hub best efforts, a small number of the items listed
on the SITE may be priced incorrectly. If the FULFILLER discovers an
item's correct price is higher than the stated price, the FULFILLER will
either complete the order at the original price, contact USER to inform
them of different price with an option to purchase, or cancel USER's
order and notify USER of such cancellation.
Schedule of Fees and Charges.
The price charged to USER'S credit card beyond the price of the
individual tickets shall include the following fees and charges:
- Service Fee:
Cost per ticket associated with Daily Ticket Hub operation, customer service center
operation, and other costs associated with the fulfillment of user
ticket request.
- Delivery: Costs associated with the Delivery Method chosen by user and the Daily Ticket Hub arrangement of user's ticket delivery by the fulfiller.
- Total: Entire amount charged to user, including each ticket's price as set by the fulfiller, Service Fee, and Delivery.
Taxes.
Prices stated on the Daily Ticket Hub do not include any state or other local taxes
that may apply to user's order. Ticket seller may collect sales tax
as is appropriate for their locality. If taxes are applicable to user's
order they will be added to USER'S order as a separate charge in
addition to the TOTAL.
Credit Card Charges.
User's credit card will be charged by the fulfiller responsible for
fulfilling their order and not Daily Ticket Hub. If user has any questions about
charges on user credit card statement, feel free to contact us at info@dailytickethub.com or to direct user question to fulfiller responsible for completing the ticket order. Fulfiller may charge or
authorize user credit card in advance of confirming ticket
availability. If tickets are ultimately found to be unavailable, the user credit card will not be charged or user will receive a full refund
for the charged amount.
Payment by Debit Card.
In some cases, fulfiller may attempt to authorize a debit card multiple
times, creating several holds on user account. This often happens
when a third-party credit card processing company requires additional
security verification such as a CVV, Zip Code, or address, or when user information is incorrectly provided or mistyped. Though the
FULFILLER will only clear user transaction once, the hold(s) will
temporarily lower user available balance. Any hold(s) may take up to
several days to clear.
Disputed Charges. User
is responsible for any and all legal fees incurred by user, FULFILLER,
and/or Daily Ticket Hub associated with USER's disputed charges and chargebacks for
purchases made on Daily Ticket Hub. In no event will Daily Ticket Hub or FULFILLER be
responsible for such legal fees.
Event Listings.
Daily Ticket Hub does not guarantee the accuracy of event information on Daily Ticket Hub
including but not limited to event name, event location or venue, event
start time, or event date.
Ticket Holder Behavior Policy.
The USER agrees to abide by all rules and policies of the venue where
the event is located relating to conduct and behavior. Should the USER
be ejected from the event for failure to abide by the venue's rules and
policies, USER shall be subject to all applicable fines and legal or
other expenses associated with the ejection. Further, should the
ejection result in the loss of the TICKET SELLER's right to use any
other season tickets at that venue, or the right to purchase other
tickets from that venue, USER shall be held liable for all reasonable
costs, expenses, and losses associated with said loss, including but not
limited to all direct, indirect, vicarious, consequential, exemplary,
incidental, special or punitive damages, including lost profits.
Ticket Availability. Daily Ticket Hub cannot guarantee ticket availability until the USER is in
possession of their tickets. Generally, all ticket listings on SITE are a
unique set of tickets from an individual TICKET SELLER. Some ticket
listings on SITE may only be representations of available tickets and
not actual seat locations or currently available tickets. Occasionally
tickets ordered may no longer be available at the price or in the
quantity originally ordered at the time the order is received. If
equivalent or better seat locations are available at the same price, the
TICKET SELLER will fill the order with the alternative seat locations.
If no alternates are available, either the USER'S credit card will not
be charged at all or the entire amount will be refunded, and USER will
be notified that the ticket request has been rejected.
Fraudulent Use.
In order to protect our USERs from fraud, a USER may be required to
provide additional proof of identify on any order. Proof of identity may
include but is not limited to a signed credit card authorization and/or
photocopies of public documents such as a state driver's license or
federal passport.
Shipping. All orders are
shipped to USER using the delivery method chosen for the order. Most
orders are shipped the same business day in which they are received.
Orders placed after business hours may be shipped on the next business
day. Shipments may require direct signature at the point of delivery.
Delayed Shipment.
Event tickets are generally delivered according to the delivery method
selected at the time of ticket checkout. Most orders are shipped the
same business day in which they are received or, if placed after
business hours, orders may be shipped on the next business day. However,
tickets may not always be available for immediate delivery,
particularly in cases when the tickets have been purchased far in
advance of the event in question or for certain events including but not
limited to the following: all off-season orders for professional
sporting leagues, concerts, and Las Vegas events tickets. While most
tickets are delivered within three business days of the delivery method
chosen, this does not imply a guaranteed delivery date. In these
situations tickets may be marked with an estimated ship date. USER will
be provided with account access information that will allow them to view
the status of their order and tracking information, if available, after
purchase. In the case where tracking information is not available USER
may contact a representative of the FULFILLER for shipment information
or an estimated delivery date. Tickets will be shipped when available,
and choice of an expedited delivery method does not guarantee that
tickets will be shipped immediately. USER should check the notes in the
ticket listings and the seller's comments and delivery box information
after selecting a delivery method on the checkout page for the estimated
delivery date and detailed information about the ticket delivery dates
and methods.
International Shipping.
Customers outside of the United States must choose an International
Delivery option. If a domestic shipping option is chosen for an order to
be shipped outside the United States, the shipping cost will be
adjusted by the FULILLER after the order is placed to use the
International Rate.
Delivery Verification. If
USER specifies a shipping address that does not allow for Delivery
Verification, such as a Post Office Box, USER may be required to pay an
additional fee to cover the additional risks associated with this type
of order. If such a shipping address is used, the FULFILLER will, at
their discretion, either contact USER about the additional fee prior to
shipping or cancel USER's order and notify USER of such cancellation.
Permitted Use.
USER agrees that USER is only authorized to visit, view and to retain a
copy of pages of this SITE for USER's own personal use, and that USER
shall not duplicate, download, publish, modify or otherwise distribute
the material on this SITE for any purpose other than to review event and
promotional information, for personal use, or to purchase tickets or
merchandise for USER's personal use, unless otherwise specifically
authorized by SITE to do so. The content and software on this SITE is
the property of SITE and/or its suppliers and is protected by U.S. and
international copyright laws.
Links. Daily Ticket Hub
may automatically produce search results that reference or link to third
party SITEs throughout the World Wide Web. Daily Ticket Hub has no control over
these SITEs or the content within them. SITE cannot guarantee, represent
or warrant that the content contained in the SITEs is accurate, legal
and/or inoffensive. SITE does not endorse the content of any third party
SITE, nor do we warrant that they will not contain viruses or otherwise
impact USER's computer systems. By using the SITE to search for or link
to another SITE, USER agrees and understands that USER may not make any
claim against SITE for any damages or losses, whatsoever, resulting
from use of the SITE to obtain search results or to link to another
SITE. If USER experiences a problem with a link from the SITE, please
notify us at blackhole@ticketnetwork.com and we will investigate USER's
claim and take any actions we deem appropriate at our sole discretion.
Violation of the Terms.
Daily Ticket Hub, in its sole discretion, and without prior notice, may terminate
USER's access to the SITE, cancel USER's ticket order or exercise any
other remedy available to it. USER agrees that monetary damages may not
provide a sufficient remedy to SITE for violations of these terms and
conditions and USER consents to injunctive or other equitable relief for
such violations. Daily Ticket Hub may release USER information by operation of law,
if the information is necessary to address an unlawful or harmful
activity against Daily Ticket Hub. Daily Ticket Hub is not required to provide any refund to
USER if USER is terminated as a USER of this SITE.
Intellectual Property Information.
For purposes of these Terms, CONTENT is defined as any information,
communications, software, photos, video, graphics, music, sounds, and
other material and services that can be viewed by users on our site.
This includes, but is in no way limited to, message boards, chat, and
other original content. By accepting these TERMS, USER acknowledge and
agree that all CONTENT presented to USER on this site is protected by
copyrights, trademarks, service marks, patents or other proprietary
rights and laws, and is the sole property of Daily Ticket Hub and/or its Affiliates.
USER is only permitted to use the CONTENT as expressly authorized by
us or the specific CONTENT provider. Except for a single copy made for
personal use only, USER may not copy, reproduce, modify, republish,
upload, post, transmit, or distribute any documents or information from
this site in any form or by any means without prior written permission
from us or the specific CONTENT provider, and USER are solely
responsible for obtaining permission before reusing any copyrighted
material that is available on this site. Any unauthorized use of the
materials appearing on this site may violate copyright, trademark and
other applicable laws and could result in criminal or civil penalties.
Neither we or our Affiliates warrant or represent that USER's use of
materials displayed on, or obtained through, this site will not infringe
the rights of third parties. All other trademarks or service marks are
property of their respective owners. Nothing in these TERMS grants
USER any right to use any trademark, service mark, logo, and/or the name
of Daily Ticket Hub or its Affiliates.
Daily Ticket Hub reserves the right to terminate
the privileges of any user who usesDaily Ticket Hub to unlawfully transmit or
receive copyrighted material without a license or express consent, valid
defense or fair use exemption to do so. After proper notification by
the copyright holder or its agent to us, and confirmation through court
order or admission by the user that they have used Daily Ticket Hub as an
instrument of unlawful infringement, we will terminate the infringing user rights to use and/or access to Daily Ticket Hub. We may, also in our
sole discretion, decide to terminate a user's rights to use or access to
Daily Ticket Hub prior to that time if we believe that the alleged infringement
has occurred.
Disclaimers. SITE MAKES NO
ASSURANCES THAT THE SITE WILL BE ERROR-FREE, UNINTERRUPTED, OR PROVIDE
SPECIFIC RESULTS FROM USE OF THE SITE OR ANY SITE CONTENT, SEARCH OR
LINK THEREIN. THE SITE AND SITE CONTENT ARE DELIVERED ON AN "AS-IS" AND
"AS-AVAILABLE" BASIS. SITE MAKES NO ASSURANCES THAT FILES USER ACCESSES
OR DOWNLOADS FROM THE SITE WILL BE FREE OF VIRUSES OR CONTAMINATION OR
DESTRUCTIVE FEATURES. SITE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED
INCLUDING ALSO ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE. SITE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY
KIND ARISING FROM THE USE OF THIS SITE, INCLUDING WITHOUT LIMITATION,
DIRECT, INDIRECT, VICARIOUS, INCIDENTAL, SPECIAL, PUNITIVE, LOSS OF
BUSINESS OR LOSS OF PROFITS OR CONSEQUENTIAL DAMAGES, WHETHER BASED UPON
BREACH OF CONTRACT, BREACH OF WARRANTY, TORT, NEGLIGENCE, PRODUCT
LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.
SITE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS,
OMISSIONS AND CONDUCT OF ANY THIRD PARTY USERS, SITE USERS, ADVERTISERS
AND/OR SPONSORS ON THE SITE, IN CONNECTION WITH THE SITE SERVICE OR
OTHERWISE RELATED TO USER'S USE OF THE SITE AND/OR THE SITE SERVICE.
SITE IS NOT RESPONSIBLE FOR THE PRODUCTS, SERVICES, ACTIONS OR FAILURE
TO ACT OF ANY TICKET BROKER, VENUE, PERFORMER, PROMOTER OR OTHER THIRD
PARTY IN CONNECTION WITH OR REFERENCED ON THE SITE.
Limitation on Liability.
Except in jurisdictions where such provisions are restricted, in no
event will SITE be liable to USER for any indirect, vicarious,
consequential, exemplary, incidental, special or punitive damages,
including lost profits, even if SITE has been advised of the possibility
of such damages. USER further agrees that the maximum available remedy
on any successful claim is a refund of the amount paid by the USER
when placing an order through SITE.
Indemnity.
User agrees to indemnify and hold Daily Ticket Hub, its subsidiaries, affiliates,
officers, agents and other partners and employees, harmless from any
loss, liability, claim or demand, including reasonable attorneys' fees,
made by any third party due to or arising out of user's use of the Daily Ticket Hub,
including also User's use of Daily Ticket Hub to provide a link to another site
or to upload content or other information to Daily Ticket Hub.
Governing Law.
User agrees that any controversy or claim arising out of or relating to
the use of Daily Ticket Hub will be governed by the laws of Connecticut without
regard to its conflict of law provisions. User agrees to personal
jurisdiction by venue in the state and federal courts of the
Connecticut.
Arbitration. Any controversy or
claim arising out of or relating to the use of Daily Ticket Hub, or any alleged
breach of these policies, shall be resolved through binding arbitration
in the jurisdiction of Daily Ticket Hub headquarters, Connecticut and administered
by the American Arbitration Association in accordance with its
Commercial Arbitration Rules including the Optional Rules for Emergency
Measures of Protection. Any award issued through arbitration is
enforceable in any court of competent jurisdiction.
Force Majeure.
Daily Ticket Hub shall not be deemed in default or otherwise liable under
these rules and policies due to its inability to perform its obligations
by reason of any fire, earthquake, flood, substantial snowstorm,
epidemic, accident, explosion, casualty, strike, lockout, labor
controversy, riot, civil disturbance, act of public enemy,
cyber-terrorism, embargo, war, act of God, or any municipal, county,
state or national ordinance or law, or any executive, administrative or
judicial order (which order is not the result of any act or omission
which would constitute a default hereunder), or any failure or delay of
any transportation, power, or communications system or any other or
similar cause not under Daily Ticket Hub control (hereinafter all of the
foregoing is collectively referred to as "Force Majeure").
Notwithstanding the foregoing, Test Website shall be permitted to
terminate this Agreement with or without notice to the user in the event
that Test Website is prevented from performing hereunder due to FORCE
MAJEURE.
Registration. Certain areas of Daily Ticket Hub are provided solely to registered user's of Daily Ticket Hub. Any USER
registering for such access agrees to provide true and accurate
information during the registration process. Daily Ticket Hub reserves the right to
terminate the access of user's should Daily Ticket Hub know, or have reasonable
grounds to suspect that a user has entered false of misleading
information during the registration process. ALL REGISTERED USERS MUST
BE OVER EIGHTEEN (18) YEARS OF AGE. Children under the age of eighteen
(18) shall not be permitted to register. Daily Ticket Hub reserves the right to
require valid credit card information as proof of legal age. Daily Ticket Hub
maintains a strict online Privacy Policy and will not sell or provide user credit card information to third parties.
USER Account.
User will select a username and password as part of the registration
process. All user account pages are protected with Secure Socket Layer
(SSL) encryption. User is fully responsible for maintaining the
confidentiality of their username and password. User agrees to
immediately notify Daily Ticket Hub at info@dailytickethub.com.com should Daily Ticket Hub know,
or have reasonable grounds to suspect, that the username or password
have been compromised. Daily Ticket Hub shall not be responsible for user's failure
to abide by this paragraph. Daily Ticket Hub may, in its sole discretion, terminate
the user's account for any reason. Under no circumstances shall Daily Ticket Hub be
liable to any user or third party for termination of a user's account.
Third Party Advertisers. Daily Ticket Hub may allow third party advertisers to advertise on Daily Ticket Hub. Daily Ticket Hub
undertakes no responsibility for user's dealings with, including any
on-line or other purchases from, any third party advertisers. Daily Ticket Hub shall
not be responsible for any loss or damage incurred by user in its
dealings with third party advertisers.
Privacy Policy.
This privacy policy, herein referred to as the Privacy Policy, covers
Daily Ticket Hub treatment of personal or personally identifiable information,
herein referred to as Personal Information, that may be collected when
user is on Daily Ticket Hub and when user uses Test Website services. This
Privacy Policy does not apply to the practices of companies or
individuals that Test Website does not own or exercise supervisory
control over, or to third party advertisers on Daily Ticket Hub.
This
Privacy Policy discloses the privacy practices for
http://site_01504_001.ticketsoftware.net. It applies solely to
information collected by this website. This Privacy Policy will notify
you of the following:
- What personally identifiable
information is collected from you through the web site, how it is used,
and with whom it may be shared.
- What choices are available to you regarding the use of your data.
- The security procedures in place to protect the misuse of your information.
- How you can correct any inaccuracies in the information.
Information Collection, Use, and Sharing.
We are the sole owners of the information collected on this Daily Ticket Hub. We
only have access to or collect information that user voluntarily gives
us via email or other direct contact from user. We may sell your
personal information to non-financial organizations, such as companies
engaged in direct marketing and the selling of consumer products and
services.
We will use user information to respond to user
regarding the reason user contacted us. We will not share user
information with any third party outside of our organization, other than
as necessary to fulfill user request, e.g. to ship an order, or, in
some instances, to partner with another company to provide certain
content, programs and services such as those disclosed in the previous
paragraph. In those cases, we will require our third party agents to
maintain the confidentiality of the data. In those situations, when user
provides personal information, it may be sent directly to the partner
company, or we may share the information with our partner company.
Unless user asks us not to, we may contact user in the future to tell
user about specials, new products or services, or changes to this
privacy policy. We are not responsible for the policies or offerings of
any third party, and we urge user to review third party's policies and
terms and conditions, as they may vary.
Daily Ticket Hub will respond to a
verified law enforcement, or other governmental department request or
subpoena relating to a criminal investigation or alleged illegal
activity. In such events, SITE will disclose information relevant to the
investigation such as name, city, state, zip code, telephone number,
email address, fraud complaints, and credit card information. Daily Ticket Hub
reserves the right to report to law enforcement agencies any activities
that it believes, in good faith, to be unlawful.
USER Access to and Control Over Information.
Usercan do the following, at any time, by contacting us via the email address or phone number given on our website:
- Opt out of any future contact from us;
- See what data we have about USER, if any;
- Change or correct any data we have about USER;
- Have us delete any data we have about USER; and
- Express any concern you have about our use of USER data.
Security.
We take precautions to protect user information. When user submits
sensitive information via the website, user information is protected
both online and offline.
Whenever we collect sensitive
information (such as credit card data), that information is encrypted
and transmitted to us in a secure way. User can verify this by looking
for a closed lock icon at the bottom of user web browser, or looking for
"https" at the beginning of the address of the web page.
While
we use encryption to protect sensitive information transmitted online,
we also protect USER information offline. Only employees who need the
information to perform a specific job (for example, billing or customer
service) are granted access to personally identifiable information. The
computers and servers in which we store personally identifiable
information are kept in a secure environment.
If USER feels that
we are not abiding by this Privacy Policy, USER should contact us
immediately via telephone at (866) 459-9233 or via email at
info@dailytickethub.com.
Copyright Infringement Notification.
Should you wish to file a copyright infringement notification with Test
Website, you will need to send a written or electronic communication
that includes all of the following, as based on Section 512(c)(3) of the
Digital Millennium Copyright Act (DMCA):
- A physical or
electronic signature of a person authorized to act on behalf of the
owner of the material that has allegedly been infringed.
- Identification
of the material that is claimed to be infringing or to be the subject
of infringing activity. *Please provide the URL(s) in the body of your
email or letter, as this will help us to identify the potentially
infringing material.
- Contact information of the complainant.
- A
statement that the complainant has a good faith belief that use of the
material in the manner complained of is a copyright violation.
- A
statement that the information in the notification is accurate, and
under penalty of perjury, that the complainant is authorized to act on
behalf of the owner of material that has allegedly been infringed.
Written or electronic notice of copyright infringement should be mailed, faxed, or emailed to Daily Ticket Hub at:
Copyright Complaints
Daily Ticket Hub
75 Gerber Road East
South Windsor, CT 06074
Email: info@dailytickethub.com
Please note the following:
- Under
Section 512(f) of the DMCA, any person who knowingly misrepresents that
material or activity is infringing may be subject to liability for
damages.
Service and Advertising Emails.
SITE may send USER several service related emails to the email address
given when placing an order. These include a confirmation email with
details of USER'S order, a pre-event email reminder about the event to
be attended, and a post-event email gathering feedback on the USER'S
experience. When USER places an order, SITE may also add USER to our
weekly mailing list to be informed of upcoming events. USER can opt out
of these emails at any time by notifying info@dailytickethub.com.
Amendments. Daily Ticket Hub reserves the right to amend this policy at any time. Daily Ticket Hub will
contact registered user's by email or shall post a notice of changes in
its site, when and if the terms of this policy are amended.
Last Updated: 01/09/2012
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